Frequently asked questions
Everything you need to know about laundry pickup and delivery with Doorstep Laundry in Las Cruces, Mesilla, and Doña Ana County.
- How does laundry pickup and delivery work?
- Schedule a pickup online, leave your laundry at your door, and we wash, dry, and fold it at our facility—then deliver it clean and folded back to your door on your chosen date. No trips to the laundromat.
- What areas do you serve?
- We serve Las Cruces, Mesilla, and the surrounding Doña Ana County area, including neighborhoods near New Mexico State University (NMSU).
- How much does wash-and-fold laundry service cost?
- We charge a simple per-pound rate for wash and fold, plus flat pricing for bulky items like comforters and bedding. See our pricing page for current rates.
- How fast is turnaround?
- You choose your pickup and delivery dates when you book. Same-day and next-morning options are available for an added premium.
- Do I need to be home for pickup or delivery?
- No. Leave your laundry at your door for pickup, and we deliver it back to your door on your chosen date.
- Do you handle Airbnb and short-term rental laundry?
- Yes. We wash, dry, fold, and return sheets, towels, and linens for short-term rental turnovers on a flat per-bed price, so you always have fresh linens ready for the next guest.
- How do I get started?
- Create an account, pick your pickup and delivery dates, and add your address. We handle the rest—pickup, washing, folding, and delivery back to your door.